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Job Information

HD Supply Supv, Renovation Operations in New Braunfels, Texas

Job Summary

Responsible for the daily functions of the Renovation Operations staff that includes but is not limited to delegation of work assignments, scheduling, performance appraisals, corrective actions and training. This position requires operation of a Company Vehicle or a Personal Vehicle and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

Major Tasks, Responsibilities, and Key Accountabilities

  • Manages daily call center activities including services levels, customer interaction, and problem resolution.

  • Assists in the continual improvement of departmental systems, processes and reporting. Conducts regular procedural reviews to streamline processes and maximize efficiencies.

  • Supervises performance of associates and recognizes, trains, coaches, counsels, and takes corrective action when warranted.

  • Interviews, hires, and trains new associates.

Nature and Scope

  • Experience provides solutions.

  • Ensures that work is performed consistently with company policies and procedures.

  • Leads a group or team of support, craft, or lower level professional associates.

Work Environment

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

  • Typically requires overnight travel less than 10% of the time.

Education and Experience

  • Typically requires BS/BA in a related discipline. Generally 5+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.