HD Supply Senior Salesforce Administrator in Atlanta, Georgia
HD Supply (www.hdsupply.com) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 300,000 customers with leadership positions in maintenance, repair and operations. Through 44 distribution centers, in the U.S. and Canada, the company's approximately 5,500 associates provide localized, customer-driven services including will call, direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you’re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!
Job Description & Qualifications
Conduct requirements gathering, design, build, test, and documentation activities for packaged software applications. Work under the direction of a manager or supervisor as part of a team to deliver large-scale business solutions or enhancement projects. Responsible for configuration of a solution for an entire business function or process.
Major Tasks, Responsibilities, and Key Accountabilities
Gathers detailed requirements from business users for whole business processes and/or functions on approved projects and enhancements to existing projects using organization specific business analysis techniques.
Performs design and development for whole business processes and/or functions on approved projects and on enhancements to existing projects.
Performs program configuration/modification and set-up activities using organization specific methodologies.
Identifies impacts to business resulting from newly configured or improved business functionality.
Implements integration and user acceptance testing (UAT) with the business client.
Prepares System Requirement Documents, functional specifications, and test and user documentation.
Updates the Project Manager or Lead Functional Configurators on day-to-day activities and statuses.
Nature and Scope
Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results.
Independently performs assignments with instruction limited to the expected results. Determines and develops an approach to solutions. Receives technical guidance only on unusual or complex problems or issues.
May oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees' professional development but does not have hiring or firing authority.
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Typically requires overnight travel 5% to 20% of the time.
Education and Experience
- Typically requires BS/BA in a related discipline. Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field. Certification is required in some areas.
Preferred Qualifications & Job Specific Details
3-5 years as a Salesforce Admin
Sales, Service and Marketing cloud experience
CPQ configuration a plus
Expected to have a strong declarative background
Job Locations US-GA-Atlanta
Posted Date 1 week ago (4/5/2021 11:29 AM)
Job ID 2021-42476
Business Unit Facilities Maintenance
Functional Area Information Technology
Remote Position? No
Position Type Full-Time
Posting Location : Postal Code 30339
HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.